Nando's is characterised by its friendly and supportive team environment, with employees consistently praising the welcoming atmosphere and understanding management across all outlets. The company provides clear training and guidance for newcomers to the industry, offers flexible working hours that suit students and part-timers, and provides valuable employee benefits including staff meals and transport for night workers.
The main challenges revolve around the nature of food service work, including long hours of standing and physical demands. Staff sometimes face pressure during busy periods when managing multiple tasks with limited personnel, and new employees may need time to adjust to the fast-paced environment. However, many reviewers note these challenges are manageable with proper support and training.