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Johari · 19d ago
Not all customers are rude, okay. Once, I helped an elderly uncle reset his account after he got locked out. Took some time, but he was super sweet and kept saying, “You’re very patient, thank you ah.” The next day, he came back with kopi and kaya toast for me. 🥹 I almost cried lah! For all the stress we go through, moments like this really make it worth it. What’s the most heartwarming customer moment you’ve had?
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Paul · 19d ago
So cute! Mine was when a regular customer gave me a handwritten thank-you card before she moved overseas. I didn’t think she’d remember me like that, but she said I always made her day better.
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