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Ursula · 20 May 2025
I’ve been working front desk at a hotel for almost 3 years now. I'm always on time, handling check-ins, guest complaints, and all the usual chaos with a smile. I genuinely love hospitality, but sometimes I feel invisible. How do people in this industry get noticed by management? Any tips from fellow hoteliers on standing out (in a good way) and getting considered for supervisor or guest relations roles? After all, I begin to feel burnout working in the same role for years already.
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Voon · 21 May 2025
Brand & event management Specialist
Totally feel you. I was front desk for 4 years before getting promoted. What helped me was taking initiative, like training new staff or suggesting small process improvements. Also, let your manager know you’re keen to grow. Sometimes they just don’t realise we’re ready for m
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